Refund policy

Return Policy

We want you to love your purchase! If you're not completely satisfied, we're here to help.

Returns

Returns are accepted within 10 days of delivery.
Items must be unused, unworn, in their original packaging, and in the same condition they were received.
Proof of purchase or order number is required.

Non-Returnable Items

The following items cannot be returned:

Personalized or custom-made products
Gift cards
Perishable goods
Intimate or hygiene products (if applicable)
Final sale or clearance items

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you received the wrong item, please contact us within 5 days of delivery with:

Your order number
Photos of the item and packaging

We'll replace the item or issue a full refund at no additional cost.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to:

Our error
A defective product
A damaged shipment

Original shipping charges are non-refundable.

Refunds

Once your return is received and inspected, we'll notify you of the approval status. Approved refunds will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or credit card provider.